Hand-clicked, just like me!

Dear readers, first posts are always tricky right?! I mean the pressure on writing something cool, innovative or witty but full transparency, what I really want to do is to provide you with a blog about what I can do for you.

Gone are the days of creating social media profiles for the sake of creating them and thinking 'oh, I'm on Facebook or Twitter' as that means nothing. Engagement, elaboration and ecstasy (ok maybe not so much of that) is what's require. Engaging with people, communities and stakeholders is the future and with the right social media management, you can get there. My 4 steps below is what I can offer:

Engagement: clicks, likes, shares, retweets, comments, and mentions of your brand/products.

Reach: follower counts, impressions, and website traffic.

Conversions: sales revenue, lead conversion rate, and non-revenue conversions.

Customer loyalty: costs per lead, issues resolved, repeat custom and customer lifetime value.